Frequently Asked Questions

Answers to common questions about websites, domains, updates, pricing, and what to expect from First Line Websites.

Getting Started

Is the website really free?

Yes. There is no setup fee for a standard First Line Websites project. Once your website is launched, the service is $70 per month.

What does the monthly fee include?

The monthly fee includes website hosting, monitoring, routine maintenance, and up to 2 hours of content updates each month.

What if I already own a domain?

That's perfectly fine. Existing domains can be connected to your new website. If you don't already have a domain, help is available with choosing and setting one up.

Is First Line Websites a good fit for my business?

First Line Websites works best for informational business websites that explain who you are, what you do, and how customers can contact you. If you're not sure whether your project is a good fit, please reach out with a few details.

Your Website

Will my website work on phones?

Yes. Every website is designed to work well on phones, tablets, and desktop computers.

Can customers contact me through the website?

Yes. Websites include a contact form that delivers inquiries directly to your email.

Will my website be built for Google?

Yes. Websites are built with clean structure, fast loading pages, mobile-friendly layouts, and search-engine-friendly foundations.

Can I make changes later?

Yes. Up to 2 hours of content updates are included each month. This can include changes such as updating text, swapping photos, adjusting services, or updating contact information.

Ownership & Flexibility

Will I own my website?

Yes. Your business owns its content and branding. First Line Websites manages the technical side, but you are not locked into a proprietary platform.

Can I move my website later?

Yes. Websites are built using standard web technology and can be transferred if your needs change in the future.

Can my website grow over time?

Yes. Start with what you need today and expand when you're ready. Additional pages, features, and services can be added later if needed.

What is not included?

First Line Websites is focused on informational business websites. Complex software applications, customer account systems, membership portals, ecommerce, and similar custom functionality may require a different solution.

Extra Help

Can you refresh or rebuild my existing website?

Often, yes. Existing informational websites can frequently be rebuilt using the First Line Websites model at no upfront cost. Every site is a little different, so the current website will need to be reviewed first. Sites with complex custom functionality, customer accounts, membership systems, ecommerce, or other advanced features may not be a good fit.

Can you help with a logo?

Yes. Logo help is available for businesses that need a logo or want to improve an existing one. Logo help starts at $200 and includes up to 4 hours of work.

Do you offer additional services?

Yes. Additional services are available as needed and may include Google Business Profile setup, online booking setup, business cards, and other website-related assistance. Not every business needs these services, so they are offered separately from the monthly website plan.

What kinds of websites are a good fit?

First Line Websites is designed for informational business websites such as contractors, service businesses, consultants, shops, salons, nonprofits, and other organizations that need a professional online presence.

Still have questions?

Send a few details and I'll help you figure out whether First Line Websites is a good fit.

Questions?